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Why Companies Will Fail To Find Qualified Employees in 2012

Whether you believe there is a shortage of qualified candidates or an unwillingness of companies to pay the salaries skilled workers demand will be argued well into 2012 and beyond…

Part 2: 5 Business Lessons Learned From Bad Customer Service

In today’s world many businesses make customer service excuses or ignore their customers. This article highlights 5 lessons learned from a bad experience…