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social media

NLRB: Don’t Go Overboard On Social Media Policy

Establishing a policy about the use of social media in the workplace, such as Facebook, Twitter, and Google+ is a complicated task for any employer…

8 Reasons Why Recruitment of Employees Needs to Change

Recruitment is undergoing a change. You can thank technology for part of the change. But much of the credit must be given to social media. The change isn’t just…

Social Media Gives Customers Power To Make or Break. R U Listening?

If you are in business and you have customers, you better be listening all the time and ready to respond. Social media gives customers the power to make or break…

Part 2: 5 Business Lessons Learned From Bad Customer Service

In today’s world many businesses make customer service excuses or ignore their customers. This article highlights 5 lessons learned from a bad experience…

What Every Employer Should Know About Intellectual Property

Who owns social media posts created by employees? Who owns materials developed by contractors? Join me on Wednesday October 6 at 11 AM EDT on my Blog Talk radio program…

Older Adults Join Facebook Frenzy

The hottest growth segment in online social networking sites is guys like Richard and Ray and their lady friends. No, Richard and Ray aren’t two college kids enjoying the…

Wor-Wic Adds Social Media, Facebook, and Managing Generations to Fall Schedule | Geeks, Geezers, and Googlization

If you live on the lower Eastern Shore of Maryland, you’ll want to register today for these new courses just added to the fall schedule at Wor-Wic Community…

55 percent of employers using social networks to check on candidates.

More employers are using social networking sites to search for and screen candidates…

Huh? Teenager says Twitter is for old people.

I get two comments from clients or seminar attendees when I mention Twitter:  “I don’t get it!” and “It seems like a site for…

Social Networking: Office communication ain’t what it used to be

While leading a workshop on business applications for social media recently, one overwhelmed business owner sheepishly pleaded for a return to the good old days, when life was simpler -like…