Yearly Archives: 2010

Despite widely differing stories on job creation and economic growth, the U.S. and India share a common problem: skilled worker shortages…

Ho! Ho! Ho! Happy Hiring-days?

The end of the year 2010 couldn’t come fast enough for millions of unemployed people. There’s good news on that front. Many businesses are cranking up their hiring…

Hiring Recruiters in Higher Numbers Signals Job Recovery

Executives are expecting a wave of retirements of key staff over the next few years. In response to those retirements and company growth, company are ramping up by hiring more…

Overworked Employees Ready To Job Hop

Job hopping will heat up as the economy improves. Employees feeling overworked is one big reason why…

Baby Boomer Retirement Plan Bust Bad News for Gen Y

The average American has saved less than 7 percent of his desired retirement nest egg. That’s more bad news for Generation Y…

Social Media Gives Customers Power To Make or Break. R U Listening?

If you are in business and you have customers, you better be listening all the time and ready to respond. Social media gives customers the power to make or break…

Part 2: 5 Business Lessons Learned From Bad Customer Service

In today’s world many businesses make customer service excuses or ignore their customers. This article highlights 5 lessons learned from a bad experience…

Hard Rock’s Customer Service Crumbles

In an economic time when a customer is your most valuable asset, bad customer service is like a cancer…

Royal Wedding Plans Reflect Gen X Values

Generation X and Y are often questioning the lure and promise of a management position. For them, it’s just not worth the hassle…

Workaholism May Be Killing You

Workaholism may be killing you. At least that’s what several studies are finding – that long term dangers accompany an addiction to work…