skills

Are Your Employees Cut Out for Virtual Work?

Telecommuting can attract and retain employees. It can even save you money. But not all employees or companies are cut out for virtual work…

Part 2: 5 Business Lessons Learned From Bad Customer Service

In today’s world many businesses make customer service excuses or ignore their customers. This article highlights 5 lessons learned from a bad experience…

Hard Rock’s Customer Service Crumbles

In an economic time when a customer is your most valuable asset, bad customer service is like a cancer…

Why Employers Aren’t Hiring

There is a growing disconnect in the labor markets. Unemployment remains high and hiring is slow, even when they have openings. As of June, job openings were up 26% from…

Employers Underwhelmed By Candidates Despite High Unemployment

Despite an overabundance of unemployed workers available to fill jobs, a surprising number of employers say they are getting an underwhelming response, and many are having trouble filling open positions…

What Skills Will Students Need?

What skills students need is a burning question being debated in board rooms, classrooms, and think tanks. But what skills are needed is only part of the story…

Hiring Managers Miss The Mark 50% of Time

Just a few hours after posting about Hiring Managers Miss The Mark, I received an email from Conrad P. Schmidt, PhD, Chief Research Officer & Executive Director at Recruiting Roundtable…