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Human resources

Ho! Ho! Ho! Happy Hiring-days?

The end of the year 2010 couldn’t come fast enough for millions of unemployed people. There’s good news on that front. Many businesses are cranking up their hiring…

Hiring Recruiters in Higher Numbers Signals Job Recovery

Executives are expecting a wave of retirements of key staff over the next few years. In response to those retirements and company growth, company are ramping up by hiring more…

Part 2: 5 Business Lessons Learned From Bad Customer Service

In today’s world many businesses make customer service excuses or ignore their customers. This article highlights 5 lessons learned from a bad experience…

Workaholism May Be Killing You

Workaholism may be killing you. At least that’s what several studies are finding – that long term dangers accompany an addiction to work…

Should Employers Care That Gen Y Can’t Write?

The demise of cursive writing has given rise to a generational conflict between older workers and Generation Y. For many it’s just one more sign how unprepared the next…

Survey: DId You Recognize Your Boss on National Boss Day?

Saturday was National Boss Day. I found it odd that National Boss Day was celebrated on a weekend. Did you recognize your boss on this day…

Happy Boss Day! Are You A Good Boss…or A Bad One?

Saturday is National Boss Day and I was interviewed earlier this week about what makes a good boss….and how can employees “manage” their bad boss better…

Slow Job Creation Heats Up Generation Tensions

The longer unemployment remains high the more resentment will likely build between generations both in the workplace and in our communities…

What’s Next for Baby Boomers vs. Millennials?

There appears to be a lot of white elephants in the room these days, none bigger than a generation gap between Baby Boomers and Millennials…

Lessons from PHL Eagles: Generation Gaps Occur At All Ages

Like many workers, one day earlier this year former Philadelphia Eagles Quarterback Donovan McNabb and Gen Xer came to work only to discover he was old…